Welcome to Hvaly.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This information may include:
- Personal Details: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Order Information: Products purchased, order number, and purchase history.
- Technical Information: IP address, browser type, and operating system.
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing Orders: To process and fulfill your orders, including sending you order confirmations, shipping notifications, and tracking information.
- Customer Service: To respond to your inquiries, provide customer support, and communicate with you about your orders.
- Marketing: To send you promotional emails and newsletters if you have opted in to receive them. You can opt out of these communications at any time.
- Improving Our Services: To analyze website usage, improve our website, and enhance your shopping experience.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:
- Secure Socket Layer (SSL) Technology: To encrypt your information during transmission.
- Data Encryption: To protect your information stored on our servers.
- Access Controls: To limit access to your personal information to authorized personnel only.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information.
- Opt-Out: Opt-out of receiving marketing communications from us.
Cookies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@hvaly.com.
Thank you for trusting Hvaly.com with your personal information