Welcome to Hvaly.com! We are committed to providing you with the best shopping experience, which includes fast and reliable shipping. Below, you will find all the information you need regarding our shipping policies.
Shipping Times and Costs
- Free Shipping: We offer free shipping on all orders within the USA.
- Delivery Time: Orders are typically delivered within 10 to 15 business days from the date of purchase.
Order Processing
- Order Confirmation: Once your order is placed, you will receive an order confirmation email.
- Processing Time: Orders are processed within 1-2 business days. After processing, your order will be shipped and you will receive a shipping confirmation email with tracking information.
Shipping Carriers
We use reliable shipping carriers to ensure your order reaches you in a timely manner. The specific carrier may vary depending on your location and the size of your order.
Tracking Your Order
Once your order has been shipped, you will receive an email with the tracking number and a link to track your package. You can also track your order directly on our website under the “Track Order” section.
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy.
- Returns: Items must be returned within 30 days of delivery. Products must be unused and in their original packaging.
- Instant Refunds: Once we receive your returned item, we will process your refund immediately. You will receive a confirmation email once the refund has been issued.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at Support@hvaly.com. We are here to help!
Thank you for shopping with Hvaly.com!
